Your data. Handled responsibly.
Understand the information used to support your accounts, purchases and service.
1. Controller and contact
SS CLOUD 7 / Tamil OTT is operated by SRI SAI ELECTRONICS, sole proprietor Sundar E, Chozharaja Covil Street, Ozhugunasery, Nagercoil, Tamil Nadu - 629001, India. For privacy queries: cloudtamil7@gmail.com.
2. Information handled
Depending on your use of the service, we process name, registered email, mobile number, User ID, account credentials in protected form, device/activation identifiers, subscribed plan, expiry, and customer-support messages. For payments we retain order references, transaction status, amount and reconciliation details. We do not ask you to provide a banking PIN or OTP by email.
3. How we use it
For registration and email verification, login, subscription and package access, administrator credits, payment confirmation, customer support, service security and legal compliance.
4. Service providers
Relevant information may be processed by authorized hosting, email and payment service providers as necessary to deliver the service, subject to actual operational arrangements and applicable law.
5. Security and retention
We apply reasonable technical and administrative safeguards and retain records only for operational and legal needs. We do not promise that any online transmission is completely risk-free. Specific retention schedules depend on applicable legal requirements and the category of data.
6. Your requests
For access, correction, or a request to delete data where permitted, email cloudtamil7@gmail.com from your registered address. Identity and legal retention requirements may affect the request.
7. Grievances and updates
Contact the proprietor at the address above or support email to raise a privacy concern. Normal office support is available 9:00 AM–8:00 PM IST, Monday–Sunday (11 hours daily); escalation is routed or acknowledged within 24 hours. We may update this policy when our actual practices change.